Join Our Team

About the 911 Communications Division

The Communications Division operates 24 hours per day, 7 days per week. We are the primary answering point for Moore Police Department, Moore Fire Department, and EMSStat Ambulance Service. We work 12-hour shift rotations (7 a.m.–7 p.m. and 7 p.m.–7 a.m.) working a minimum of 40 hours per week. 

We are seeking individuals who will compassionately serve our residents. Applicants must have a positive, team-player attitude and humbly put Service Before Self.

We’ve Changed Our Application Process

We invite all qualified women and men to “Join Our Team”. We've changed our process and no longer use any of the previous online applications. We will no longer accept those applications from this point forward. We are now using Guardian Alliance Technologies for the submission of all documents.

Below are the steps to apply with the 911 Center:

  1. Add your information to the Contact List.
  2. Within a week or so of receiving your information from the contact list, Guardian Alliance Technologies will send you an email invitation requesting that you create an account.
  3. Sign into your account, complete the PHQ questionnaire (application), and upload the required documents (be sure to follow the instructions on what documents are needed and when they should be downloaded specifically for this position)
  4. Follow all instructions on the site and complete the PHQ questionnaire (application) ASAP.
  5. We cannot review your PHQ questionnaire (application) until it is 100% complete.
  6. Please don’t wait until you receive your requested documents from various schools and agencies to complete your PHQ questionnaire (application), upload the documents as you receive them.

Please contact us at [email protected] for questions.

FAQs About Communications Division Employment

Starting pay for a Communications Officer I is $20.87/hr 

Q: What qualifications does it take to be a Communications Officer?

A: High school graduate or a General Education Diploma (GED).

Q: What is the citizenship requirement?

A: Applicant must provide proof of United States citizenship (Birth Certificate) or Resident Alien Status pursuant to an employment eligibility verification form from the United States Citizenship and Immigration Services. **Per STATE STATUE (oscn.net) 70 O.S. § 3311 E(i)

Q: How long is the hiring process for Communications Officers?

A:  On average, the process is 2-4 months.

Q: Are your Communications Officers required to be residents of Moore?

A: No

Q: Are tattoos allowed?

A: The Moore Police Department has taken steps to increase its pool of potential applicants by relaxing its policy on tattoos; however, tattoos or body art displaying the following are prohibited at all times:

  • racism;
  • sexism, sexually suggestive, or explicit;
  • obscenity or profane;
  • gang, alcohol, or drug related;
  • derogatory or in violation of any nondiscrimination laws;
  • undermining City or department values;
  • political in nature

Prohibited areas:
Tattoos on the following body areas are prohibited from view while on duty, and shall be covered at all times:

  • head
  • face
  • neck
  • arms, hands and fingers

Body Piercing and Disfigurements:
Body piercing and intentional (decorative) disfigurement are prohibited from view. All piercings and intentional decorative disfigurements shall be covered while the staff member is on duty.

Note: There are exceptions for females. They may wear pierced earrings of modest design and must not violate more specific department policy as written.

Q: How long is the training process for Communications Officers?

A: We are always striving to improve our training program to meet the growing needs of our center. Currently, the average training will take 3-6 months. Some of the training will depend on when we are able to get you into certain classes that are required in order to be certified in certain areas.  All training will be arranged and paid for by the department

Q: Is there any way to skip some of the training?

A: No. The job of a Communications Officer is extremely difficult and requires specialty training. New hires are expected to attend all training days unless authorized by the Communications Director. 

Q: What hours will I work?

A: Communications Officers work 24 hours a day, 7 days a week year-round working on a rotating schedule, and assigned to one of two shifts.

*Day Shift 0700-1900 (7am-7pm)

*Night Shift 1900-0700 (7pm – 7am)

Communications Officers work 12 hours shifts with every other weekend off. Schedules and hours worked are subject to change with little to no notice to meet the needs of the center. 

Q: Where will I be working?

A: Communications Officers will be working in the Communications Center located within the Moore Police Department.  

Q: Do Communications Officers just answer phones?

A: As Communications Officers our primary responsibility is to answer both emergency (9-1-1) and non-emergency calls that come into the Communications Center. These calls can range from the mundane to the truly extraordinary. In addition to answering phones and dispatching officers, Communications Officers are tasked with clerical duties and are required to be certified as Emergency Medical Dispatchers along with other specialty training that is required.

Q: What advancement opportunities are there?

A: New Communications Officers will come into the Department as Communications Officer I.  After five (5) years of service you will be moved to a Communications Officer II (title only, no pay increase). There are currently three Lead Dispatch positions within our department that all Communications Officers with at least 3 years of experience are eligible to apply for when there is a vacancy. 

• Health/Dental/Vision/Life

• Deferred Compensation

• (120) Sick hours per calendar year

• (10) Vacation hours per month

• 10 Paid Holidays per year

• Shift Differential Pay

• Tuition Reimbursement